This Privacy Policy explains how we collect, use, store, and protect personal information shared by users while using our taxi and cab services. By accessing our website, booking a taxi, submitting an enquiry, or sharing your personal information with us, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, you should refrain from using our services or sharing your information.
Information We Collect
We may collect personal and non-personal information to provide and improve our taxi services.
Personal Information
This may include:
- Name
- Phone number
- Email address
- Pickup and drop locations
- Travel details (date, time, destination)
- Company details (for corporate bookings)
Non-Personal Information
This may include:
- Browser type
- Device information
- IP address
- Website usage data (via cookies or analytics tools)
How We Collect Information
Information is collected when you:
- Make a booking or enquiry
- Submit a form on our website
- Call, message, or contact us through digital platforms
- Use our website or interact with our content
Sharing your information with us voluntarily implies your consent to collect and use such data as described in this policy.
Use of Collected Information
We use the collected information to:
- Process and manage taxi bookings
- Contact you regarding your booking or enquiry
- Provide pickup, drop, and travel services
- Improve service quality and customer experience
- Communicate service updates or changes
- Manage corporate and recurring bookings
We do not use personal information for unlawful or unauthorized purposes.
Consent & User Acknowledgement
By booking a taxi, submitting your contact details, or sharing travel information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information. This consent applies even if the policy is not read in full, as acceptance is implied through usage and information submission.
Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties.
However, information may be shared:
- With drivers solely for service execution
- With service partners where operationally required
- When required by law, regulation, or government authority
All shared data is limited strictly to what is necessary for service fulfillment.
Data Security
We take reasonable and appropriate measures to protect your personal information from:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
While we strive to protect data, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve website functionality
- Analyze user behavior
- Enhance user experience
Users may disable cookies through browser settings, though some features may not function optimally.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. Users are advised to review the privacy policies of such sites separately.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill service requirements
- Comply with legal or regulatory obligations
- Resolve disputes or enforce policies
Once data is no longer required, it is securely deleted or anonymized.
User Rights
Users may:
- Request access to their personal data
- Request correction of inaccurate information
- Request deletion of personal data (subject to legal and operational requirements)
Requests can be made through our official contact channels.
Corporate & Business Data
For corporate taxi services:
- Information shared by companies or employees is used strictly for service delivery
- Data confidentiality is maintained as per agreed business terms
- No corporate data is shared externally without authorization
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Continued use of our services after changes implies acceptance of the updated policy.
Governing Law
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.
Contact Information
For any questions, concerns, or requests related to this Privacy Policy, you may contact us through the official contact details provided on our website.